Privacy Policy

This Privacy Policy describes how Columbine Tile Installer ("we," "us," or "our"), located at 6509 W Ken Caryl Ave, Littleton, CO 80128, collects, uses, and handles information when you visit columbinetileinstaller.com (the "Site") or contact us through it.

1. Information We Collect

We collect information you provide directly when you submit the contact form on this Site. The form collects the following fields:

• Name
• Phone number
• Email address
• City
• Message (description of your project or inquiry)

We do not collect payment information, social security numbers, or sensitive personal data through this Site. We do not operate accounts, logins, or user profiles.

Automatically Collected Information

When you visit the Site, our web server may automatically log standard technical data including your IP address, browser type, referring URL, pages visited, and the date and time of your visit. This information is used for operational purposes such as diagnosing server errors and understanding general traffic patterns. It is not linked to your identity unless you submit the contact form.

Cookies and Tracking

This Site may use cookies or similar technologies for functionality and analytics purposes. If you use Google Ads or similar advertising services to reach this Site, those services may set their own cookies governed by the respective provider's privacy policy. We do not use cookies to track you across other websites for advertising targeting purposes on our own behalf.

2. How We Use Your Information

Information submitted through the contact form is used solely to:

• Respond to your inquiry or estimate request
• Follow up regarding your tile installation project
• Communicate scheduling, pricing, or project details with you

We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unsolicited marketing communications unrelated to the inquiry you submitted.

3. How We Store and Protect Your Information

Form submissions are transmitted to us via a server-side script and delivered to our internal communication system. We retain contact form submissions for as long as reasonably necessary to fulfill the purpose for which they were submitted, or as required by applicable law. We take reasonable technical and organizational measures to protect information from unauthorized access, but no method of transmission over the internet is completely secure.

4. Sharing of Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers who assist in operating this Site or delivering communications (e.g., hosting providers, email delivery services), under confidentiality obligations
• When required by law, regulation, or valid legal process
• To protect the rights, property, or safety of Columbine Tile Installer, our clients, or others

5. Third-Party Services

This Site loads resources from third-party services including Google Fonts, Font Awesome (Cloudflare CDN), and Trustindex (review widget on the homepage). These services may collect data according to their own privacy policies. We encourage you to review those policies if you have concerns. We do not control those third parties and are not responsible for their data practices.

If you arrived at this Site through a Google Ads advertisement, Google may have collected data about that interaction under Google's own Privacy Policy. We use Google Ads to reach potential customers in our service area; we do not have access to individual-level ad click data tied to your identity.

6. Your Rights and Choices

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our records

To make any of these requests, email us at [email protected] or call (970) 592-4091. We will respond within a reasonable timeframe.

California Residents (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information above.

7. Children's Privacy

This Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Columbine Tile Installer
6509 W Ken Caryl Ave
Littleton, CO 80128
Phone: (970) 592-4091
Email: [email protected]